Return Policy

We offer a 30-Day Return Policy for any unopened merchandise.

If you ordered the wrong batteries or no longer need the batteries you purchased you may return them for a full refund. However, the buyer will be responsible for shipping the item/s back and the shipping cost for any new item sent in exchange. A 10 percent restocking fee will be applied to your payment option.

If there was an issue with your batteries please leave us a message, or dial our Toll-Free number: 1 (866)613-2355.

Customers of must inspect all packages and goods at the time of receipt. Any damage or indication of damage must be noted on the freight receipt at the time of delivery.

All returns require a Return Authorization Number (RA#). Our Customer Service Department must be contacted to obtain the correct RA# for return shipments. The assignment of an RA# does not automatically assure a credit will be issued. All returns must show the Return Authorization Number on the outside of the packaging and on any related correspondence. Items must be returned within 30 days of the invoice date. Use the address below for product returns.

Micropower Battery Company
Attn. Product Returns, (RA #____)
7350 NW 35th Terrace
Miami, FL 33122

Returned items must be in new and unused condition and contained in the original package/packaging materials. The customer bears the responsibility for goods damaged during the return shipping process and will not receive proper credit if the goods are deemed unacceptable for resale.

Returning items must be returned, and freight prepaid. Items ordered in error may be returned for exchange, on certain occasions, a 10 percent restocking fee may apply. Outgoing freight and handling charges are not refundable unless product return stems from a shipping or order error. Freight/insurance on returned items must be prepaid by the customer.

Returned items not meeting the requirements above will not be accepted or received and no exchange or refund will be issued.

Refunds for purchases will be credited or deposited back to the original form of payment. Any pending or applicable fees as for restocking, shipping & handling, incomplete and/or returned orders, etc. will be deducted from the total amount to refund.

Exchanges. If you would instead prefer an exchange (due to the error of purchase or issues with the batteries/packaging) please contact us and provide your order number, SKU, and the item you would like to exchange it for. Additional fees may apply, as well as any difference of price in between the specified items for exchange. After the original item is returned the buyer will receive full credit for their order to make a new purchase.